Automation of Time Tracker App (Duration)

Hi all,

I have a question about whether a script could be developed to integrate automation with the “Task Tracker App” functionality. Specifically, whether an automation based on conditions being met could then trigger an action such as starting, pausing, or stopping a Time Tracker App being run on that Record ID.

Apologies if this has been answered or addressed, I have not been able to find anything on this community or FAQs. Appreciate it!

Best,
DL

No Automation can trigger an App. You could potentially engineer an Automation or series of Automations and formulas to replace the functionality of the Time Tracker App.

For instance: Trigger one automation when a record matches certain conditions, use that Automation to “timestamp” the record. Trigger another automation when it matches the “stop tracking” conditions, use that Automation to insert a timestamp in another field for that record. Use a formula field to find the difference in time between those timestamps.

This is obviously not ideal and will overwrite your data if you try this method more than once per record. Its possible adjustments to the solution above could be made to get around this.

Thanks, Kamille. With regards to the overwriting problem, what kind of solutions might be possible to continually “stack” lengths of time to account for, say, a record being active or inactive for certain amounts of time?

Bumping for another piece of advice. thanks!