We paid until 10/31/21. What’s the best way to transfer ownership for a team when a staff person leaves?
- When I login as my co-worker who’s leaving and try to change the owner, his email and the credit card to my email address where I don’t have an Airtable account, I see this error, “invalid password,” though it’s his password.
Or should I:
- login to my account and request to have access to all his files according to his settings?
- create a new account under an email that goes to our team instead of individual staff?
- Should I get an invoice for a year for Pro ($240) under my account or his? How do I request one?
Thanks for anything you can do by 10/31!