Can't access Airtable Pro for students

I since I used my personal email to create an Airtable account, I cannot access the free Airtable Pro for students. I have all of my school-related emails forwarded to my personal email address. Also, I followed the instructions that the pop-up dialog box provided for those who don’t have or use a school email address, but I have yet to receive a response or solution. If anyone can offer me a solution, please provide one?

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