Email automation HTML: Formula output breaks at "\n" character in email

Hi there,

I’m using Airtables automation to output an email report for managers.

You can’t control the order of fields when outputted at a HTML list or grid and my report doesn’t make sense if I just list the fields in the order they were added to Airtable…

…so I’ve used a formula field to concatenate the fields in the order I want, taking the opportunity to give better labels for the reader too:

CONCATENATE("Station: " & {Station (from CycleCode) (from CycleEvent)} & "\n" & "Module: " & {Module (from CycleCode) (from CycleEvent)} & ", " & {Project (from CycleCode) (from CycleEvent)} & "\n" & "Started at: " & RIGHT(CycleEvent,5) & ", duration: " & DowntimeDuration & " mins" & "\n" & "Reason(s): " & Reasons & "\n" & "Notes:" & {Corrective Actions})

It gives me a nice summary field that looks like this, with line breaks:

1Capture

HOWEVER once I pull that data into the email automation, whether as a list or grid, the data only outputs until the second “\n” line break.

Is this a bug, or is there a better way to achieve this? :thinking:

Thanks for your help in advance

It’s probably a bug. I would report it to support@airtable.com.