Exporting SupportBee help desk tickets to Airtable

I’m wondering if anyone out there uses SupportBee for a help desk system and if so, have you ever considered or developed an Airtable base to backup all your support tickets to?

I know you can export (fetch) tickets using the SupportBee API; the API instructions are here: https://supportbee.com/api#fetching_tickets.

There’s a Python script for exporting SupportBee tickets to a database: https://github.com/SupportBee/supportbee-export
that’s open source, but I’m not a Python developer and can’t easily put that to work.

I thought maybe if someone has done something similar already you might share how to script this. Otherwise, there may be an opportunity for a skilled Airtable scripting programmer to build out this functionality and offer it up to SupportBee customers.

This topic was solved and automatically closed 15 days after the last reply. New replies are no longer allowed.