Gantt Chart not loading

My apps have not been loading for over two weeks! I do not know what is going on. My Gantt chart worked for a couple days after going pro, but now it just sits and spins. I have submitted help requests every way I know how, but have gotten no response. The support page is terrible. The contact us page just goes to the community instead of actually having contact info. The community has no good information for my problem. The last post only has 10 views so no one that can help is seeing it. When I try to post a new topic I have to select a category. I don’t feel any of the categories are correct and fear that they are not going to the correct support staff. Terrible support.

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