I’m working on building an automation in Airtable that alerts a specific Teams chat member that something has occurred. I’ve found MS documentation about using the tag to format a mention for a bot, but I can’t seem to get the mention to actually work in the automated message. Every combination I try just ends up as a plain text representation of what I put between the tag, but I know the automation can read tags properly because it’s properly formatting a hyperlink I’ve added to the message using <a href " ">
I’ve tried (with and without the @ symbols included):
<at>@ First Last</at>
…and probably some other combinations of email address, the person’s name, and the @ symbol.
Any insights would be super valuable - thank you!