We are having some INTERMITTENT integration issues with JotForm and Airtable. Although JotForm and Airtable are syncing properly using the 3rd party interface on JotForm, we have experienced a few (roughly 2%) form submissions that are not updating into Airtable. We haven’t been able to diagnose this issue very well b/c it is intermittent.
It’s possible that Airtable is not updating when Airtable is not open on our browser window. In other words, when the JotForm receives a submission while Airtable is closed that record is not created.
Does anyone have any experience with this issue? Just to be clear, we are creating records just fine 98% of the time with the same form being tested.