Previewing .docx attachments not working

Hey everyone!

I have copywriters and designers uploading content to our bases on a daily basis. It seems as though previewing Microsoft Word documents (.dox extensions) is not available with the current Box app that Airtable uses to preview attachments. Or am I missing something?

Screenshots below are from our interfaces. If you have any ideas how we can get these previews to show it would be greatly appreciated!

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This turned out to be an issue with our company firewall, not an Airtable issue!

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