Can you do simple references within formulas?

Current formula:

IF({Frequent escalation?} = 1, “However, {he/she} frequently escalates, and so {he/she} needs a significant amount of support.”, “{C He/She} does well there with minimal supervision and supports by adults.”)

The formula is working, except the pronouns are not. They are of course referencing other formulas, and there is a checkbox called “Frequent Escalation?”

If not (siiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiigh) any suggestions on how to get around this? I am eventually wanting to get to more advanced texting formulas, but need to figure this out! Thank you so much!