I am unable to remove collaborators—and keep getting billed for them every month.
I go into workplace settings and view the list of billable collaborators—of which three are listed— not including myself.
I click on “add or manage workspace collaborators.” However, only I am visible. A search by name or email address also produces nothing.
Please advise.
Thanks!
It’s because those 3 people are “base collaborators”, not “workspace collaborators”. So you can’t manage them from the “manage workspace collaborators” screen. You will need to remove them from the individual bases that you have shared with them, not from the workspace itself.
p.s. If this answered your question, could you please mark this comment as the solution to your question? This will help other people who have a similar question. Thank you! 
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