Unable to get email from email trigger from closed database

I am unable to send email when base is closed
while on testing automation it sends mail
thanks for your help

Did you turn the Automation on? What’s the trigger you set for the automation?

Dear Ms. Kamille Parks,

Thanks a lot to extend helping hand

I am trying to use AT to test auto reminder with simple triggers available on

1.their website – Daily Reminder Mail

https://support.airtable.com/hc/en-us/articles/360059480513-How-to-create-a-simple-reminder

2.on on2air website – Every Hour

https://on2air.com/resources/set-your-airtable-automations-on-a-recurring-schedule/

kindly note , i have checked and

Automation is – ON-

Trigger is date/time as suggested
by both above links

I have made up two different tables and
its respective automation

When i test automation mail do fires

But once i closed and wait for mail

Unable to get any mail

Kindly help me to start off with this

Useful feature ,

i can also share my base if needed

As this just one test record file

Thanks

MR.VIPUL D. JHAVERI

MUMBAI

INDIA

It would help if you provided a screenshot.

PFA SCREENSHOT FOR
DAILY EMAIL REMINDER AUTOMATION

Thanks


THIS SCREEN SHOT IS FOR HOURLY TRIGGER EARLIER WAS FOR DAILY TRIGGER
SORRY FOR OVERLAP

Dear Ms. Kamille & friends

glad to inform with valuable guidance from support team - Gwen,
I could start scheduled email even for closed base
tip to note
1.trigger to select - newly available - At a scheduled time automation
2.action -1 - find record - so we can use data set field in email customization
3.action - 2 - to send email
and thats it,
simple and easy steps for every one to best use this advanced feature effectively and immediately
well made Team AIR TABLE -
Thanks

Dear Experts

need guidance for “at a scheduled time automation”
while test run on signle record worked as expected with sending one email
on trying to send reminder to 3 teammates - i created 3 records but only one email
got created which is sum of all 3 records id and subject and body into one email
for the time being 3 diff automation created with action -1 find record diff as team type identified but i am sure there will be simple alternate to send record wise email
find record action 1 was earlier marked as track = [y] and now track=a or track =b or track = c
is made up
kindly share your experience and logics to overcome this multiple automation and each
record to send its own email
thanks