Airtable has a beautiful interface but when I have to upload a file and the filepicker interface opens, I feel like I am using a shady service. Just look at this
. They don’t even use proper resolution for icons.I really don’t trust them with my personal data.
Welcome to software development, circa 2015 onward. Used to, if you wanted to drop in a monolithic chunk of functionality without having to reinvent it yourself, you incorporated a third-party library and programmed to its API. Nowadays, you still program to the API — but the library performing the function is on someone else’s server. In this case, IIRC, the server (and library) in question belong to FileStack, who seemingly have a different philosophy as to what to prioritize in their development. You may want to inquire there. 
In all seriousness, I sympathize with you. This particular case doesn’t bother me as much, probably because their desktop interface is less jarring — but I remember how Borland’s atypical checkbox style used to drive me to distraction whenever I used an app coded in Turbo C++ or Delphi!
Oh yes, I work in tech industry, I see your point of how 3rd party services are not in control of the publisher.
But still, the discretion to use a particular 3rd party library is with airtable, and if I were the product manager here, I will either ask filepicker guys to do something about it or I will switch to a better service.
It is a matter of trust, not just UI. When I see a set of blurry icons and a jarred interface, what I interpret is that they don’t really take their job seriously. And if so, how seriously do they take my data?
