Calling All Airtable Enthusiasts: We want your feedback!

[MaddieJ]

Hey Airtable Community! 

I’ve been your Community Manager for a couple of months now and I’ve loved getting familiar with the space, and seeing what gets you excited about Airtable. As we continue to shape the Airtable Community, we want to hear from you. This is your community, and we want your voices to be heard as we think about ways to improve the overall experience, and scope programs for you to participate in. 

What we’re looking for

We want to hear your ideas for community programming and improvements. This can encompass a wide range of topics, such as:

• Feature Requests: Is there a community feature you've been wishing for? Share your ideas for how we can improve the community functionality and help you work more efficiently.
• Learning Resources: Do you have suggestions for new tutorials, guides, or educational content that would help you master Airtable? Let us know!
• Community Engagement: How can we foster better connections within the Airtable community? Share ideas on events, groups, challenges, or initiatives you'd like to see.
• Improving Accessibility: If there are barriers to using the community that you've encountered, we're eager to address them and make the platform more accessible to all.

How to Share Your Feedback

In order to best review your feedback, we’re asking that all ideas please be submitted through our community feedback form. (For some of our Community OG’s, this form may look familiar! 🙂)

Your feedback and ideas will be carefully reviewed by our team to see how they align with our goals of making the community even more user-friendly, powerful, and engaging. Keep in mind that while we may reach out to some of you for additional insight on your feedback, every submission may not receive a response. 

I also want to acknowledge the effort it takes to submit feedback, so I thank you all in advance for any energy you put towards this.

Onward!

It’s clear how passionate this community is about Airtable, and it’s because of each of you that this space has been brought to life. I can’t wait to get creative and improve the experience with your input in mind.

[dilipborad]

@ScottWorld Well played 👏😁👍

@MaddieJ 

The older one(Discourse) is more cleaner and it took less time to load content.

I've to log in again every time I open the community. Not sure if that happens to all of them or it's any issues from my browser side(cookies or session issues).

[Databaser]

I'd appreciate if we could seem some positive action within the Product Ideas, including feedback of whether an idea is in the works, or if it's being rejected then a reason as to why. 

https://community.airtable.com/t5/product-ideas/idb-p/productideas

Yeah, the lack of communication between Airtable and its customers has been a 💩💩 for many years now. Having a "product ideas" section with zero interaction or updates from Airtable is 🤡🤡. 

The top requested feature dates back to 2015 and almost has 500 comments... If you want to improve anything, I would suggest improving your presence on your own "forum". And I don't mean just 1 community manager (who is no doubt doing her best). 

[Karlstens]

Good call @dilipborad - constantly having to log in is an absolute pain! This should not be a problem in 2023.

[Databaser]

@MaddieJ , is this view still being use btw? https://airtable.com/appL2oaKxSWg9qz8y/shrRJg0xh1jFLLcHF/tblsACnGQp6OOGNJl?layout=card&viewControls=... 

[kuovonne]

@MaddieJ Do you have any updates on the feedback that you have received (either through the form, in this thread, or elsewhere)?

[MaddieJ]

Hey @kuovonne, and everyone who's following this thread,

Thanks for bearing with me as I scope all of these ideas. I have seen a few themes such as the mobile experience, time to log out, and y'all's desire for more engagement from our team. 

One reminder I'll share for everyone - this feedback form is for Community ideas only, not for Product ideas. Additionally, feedback submitted via the form will help speed up the process as I sift through 😊.

Thanks for taking the time to submit feedback and I'll have more to share soon.

[kuovonne]

@MaddieJ I tagged you in a few threads a few weeks ago with comments about using these forums, so that you could experience that functionality. In my replies where I tagged you, I gave some more thoughts about using this forum and suggestions for trying out the search. It was kinda of an experiment to see what you would do with that information, but it appears that you have not replied to those threads. Maybe you didn't see them? Or maybe you were just too busy?

[MaddieJ]

Hey @kuovonne, 

Thanks for bumping this back up. Rest assured, I had eyes on your comments and I appreciate the examples supporting your feedback about coding via mobile and search improvements. I've taken note of them in the overall suggestions that I'm scoping and again, appreciate your patience 🙂

[kuovonne]

@MaddieJ Glad to hear that you found the breadcrumbs I left you. Did you try searching for any of the posts that I suggested searching for? What were your results?

[MaddieJ]

Hey @Databaser, apologies as I missed your comment above about the "What's New" page. Yes, this view is still in use! 🙂 

@kuovonne I see what you mean about it being hard to find these old posts. I know how important it is to reference helpful posts and for others to be able to find them. Know that I'm actively working on this and will hopefully be able to chat with you about it soon!