Automation email only working sometimes. What makes it work all the time?

[Rose_Haft1]

Hi - 

Sometimes our automation email works and sometimes it does not... What could be going wrong? 

[TheTimeSavingCo · Accepted solution]

You might be hitting an issue where your current plan doesn't let you send emails to non-collaborators:

Documentation

[Rose_Haft1]

Yes. I needed to upgrade. Thanks!