Oct 28, 2020 09:23 AM
I can’t update the collaborators field when creating a new record, I want to add collaborators by default. how can i do that?
Oct 28, 2020 11:05 AM
I’m able to update Collaborator fields. What are you putting in for the field value? It should work if you pass in the full name.
Oct 28, 2020 12:15 PM
Are you asking how to have a certain field auto-populated with collaborators when creating a new record?
Oct 28, 2020 12:20 PM
When new record is created, I want to add collaborators automatically (update the collaborator field).
In the automation configuration, I do not see any collaborate to choose, and if I type them manually, it does not let me activate the automation
Oct 28, 2020 12:22 PM
Are you typing in the name of a collaborator exactly as it appears in their account, without any quotation marks?
Oct 28, 2020 12:27 PM
yes, I added the collaboratos with a comma. It already worked, thank you very much for your help, I missed adding the record ID in the previous step.