Oct 11, 2020 07:22 AM
I created an automation to trigger an email when a record has been modified/updated.
Can I set that the “Action” will not happen immediately. let’s say after 10 min from the change?
Thanks
Oct 21, 2020 05:27 AM
Related request here. I send an email when a new record is created, but that means that often multiple emails are send, varying from an empty record (the first) up to the completed record (the last). A slight delay, or the possible to delay a trigger would be helpful.
For some triggers that are not urgent I created a work around by using a view in which the created or modified records from yesterday are shown, and use this grid for the email notification.
Feb 16, 2021 02:30 AM
Check this out.
Jul 02, 2022 09:46 AM
Hi, thanks for recommending that solution, i read her comment. But where do i paste that formula?
Sorry, i am kinda new to this.
this is the formula she suggested.
IF(
AND(
{Attachment},
DATETIME_DIFF(
NOW(),
LAST_MODIFIED_TIME(Attachment),
‘minutes’
) > 1
),
“run automation”
)
Jul 03, 2022 12:16 AM
You create a new formula field for it. Then you let the automation check for the value in this field.
Jul 03, 2022 04:38 AM
thanks for your reply.
Could you help me more?
Here is my table i am using. I have marked the two column that are related to the automation trigger.
I want the automation bot send an email to an user 5 minutes after i have written something in the feedback to the writer" column. The last feedback time updates when i add something in the feedback to the writer column.
I need to create a new formula field and insert the formula there, right?
but i am struggling to edit the formula correctly based on my case.
Also, in the automation trigger Details , how should the setting look like?
I appreciate your time in this :slightly_smiling_face:
Nafis
Jul 04, 2022 12:37 AM
Just change the ‘1’ to ‘5’ (it’s the time difference in ‘minutes’).
I would use the first trigger and look for the flag (“run automation”) in the formula field you created in the former step.
Jul 04, 2022 01:23 AM
okay, since i don’t want the feedback attachment to play a role in the automation, do not I need to adjust the formula accordingly? I am stuck there. :frowning:
Jul 04, 2022 04:31 AM
Ah! So sorry, yeah, just change the two references from ‘Attachment’ into ‘{Feedback to Writer}’.
The first one checks if there’s a value in the field at all, the second one gives you basically the same value as your {Last Feedback time} field (which you don’t need for the setup to work - although it might be interesting for yourself).
Jul 04, 2022 07:29 AM
thanks mate! Its working! :grinning_face_with_big_eyes: