I’ve recently started using automation to send emails based on statuses. My understanding is that if the automation is set to OFF and I hit Test, it just verifies whether the email would send or not AND gives me a view of what the email content would look like.
However, that didn’t happen today. I created a new automation called “Offer: Coach Match” and it was off. I had one row in my table “COACH MATCHES” that I was testing with and I made a few changes and tested both the trigger and the actions a few times. I wasn’t expecting the emails to fire so was surprised when I went into my Gmail inbox and saw:
that I had received 2 emails showing the email had fired (I put myself on Bcc); and
the user I was testing with had sent me an email saying “FYI - received 3 emails with the same info.”. Luckily I had given them a heads-up that I was testing otherwise it would have been a little embarrassing.
I immediately assumed that I’d inadvertently had the Automation on but when I checked it wasn’t. I then turned it on and fired the email (correctly) which was at 16.39. When you look at my automation history, you will see that it shows only 1 successful Run so the fact that 3 emails were sent during “testing” seems completely incorrect.
Please fix. And/or advise how best to handle this in the future.
I think AirTable is a great tool and have recently upgraded to PRO but I do need to feel confident that I can rely on it as I use to scale my business.