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Dec 22, 2020 05:20 AM
Hi there,
Situation:
I am creating a product database and I have added two fields, “Checked by NPD” and “Checked by BRAND”. These fields are of the type “Checkbox”. Then I created two views “To check by NPD” and “To check by BRAND”. All records for which “Checked by NPD” / “Checked by BRAND” is not checked will appear in one of those two views.
Now I tried creating an “Automation” so that if something is changed in a record, the check mark will be unchecked again, so that it will return to those views and our BRAND or NPD team can check the updated fields. But every time I check “Checked by NPD” / “Checked by BRAND” again (to mark that it has been checked/read), the checkmark will be unchecked again. (From a technical point of view this makes sense, as I basically update the record by checking it again).
Is there a possibility that the automation will ignore the check of the fields “Checked by NPD” / “Checked by BRAND”? (At first I thought “unwatching” the fields would be the solution, but that just means it doesn’t check that field in particular.)
Thank you in advance!
Automation specifications:
Trigger
When a record is updated
Fields: "Watch all fields except “Checked by NPD” and “Checked by BRAND”
Actions:
Record ID: Record = Record ID
Fields: Checked by BRAND = false
Checked by BRAND = false
Dec 24, 2020 01:24 AM
When you are creating an automation with a trigger “when a record is updated”, you can choose the fields that are part of the trigger. ie you can leave the fields “Checked by NPD” / “Checked by BRAND” out of the trigger, so that if they change (by you or via the automation), you don’t have a loop.
Dec 28, 2020 06:31 AM
Hi @Databaser, that solution is also what I thought at first. Unfortunately, as stated in my previous message, it does not work… The record updates anyway.
Jan 04, 2021 11:12 AM
Hmm, that is… strange. Could there be another trigger that is interfering with this one?