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May 19, 2022 12:12 AM
Hi,
I have two triggers =
I want same automation script to run whenever any one of the above points are triggered. Is there any way to do this?
Ex: If “New record is created” OR “Record matches some condition” → Run the automation.
PS= I don’t want to create two same automations for each trigger, I want this in single automation.
Thank you
Solved! Go to Solution.
May 19, 2022 11:01 AM
Well its not ideal, but you could have 3 automations: one automation that triggers on a webhook that has all the steps your current Automation has, and two more automations that fire when “Record is created” or “record matches condition” each ending in a script that calls that webhook.
I know it sucks to have multiple automations, but this solution will allow you to effectively look at one Automation while the other two are just triggers.
May 19, 2022 04:04 AM
No. An automation can have only one trigger. However, you might be able to adjust the trigger so that it covers both scenarios.
May 19, 2022 08:02 AM
@kuovonne , How do you suggest I do that with the triggers being
May 19, 2022 09:52 AM
You can add a formula field that compares the Created Time to NOW and returns true only if the record was created within a short time from “now” (in other words the record was just created). Then set your automation trigger to be when that formula is “true” OR when your other condition applies.
Note: comparing created time to NOW may not fire precisely when you want it to.
May 19, 2022 10:48 AM
@Kamille_Parks , that seems like a good solution but it might not work for our requirement, because there will be many records creating each minute in a table, so it won’t be feasible, so have to figure out a way to identify a newly created record in the condition trigger.
May 19, 2022 11:01 AM
Well its not ideal, but you could have 3 automations: one automation that triggers on a webhook that has all the steps your current Automation has, and two more automations that fire when “Record is created” or “record matches condition” each ending in a script that calls that webhook.
I know it sucks to have multiple automations, but this solution will allow you to effectively look at one Automation while the other two are just triggers.
May 19, 2022 11:38 PM
@Kamille_Parks , Thank you very much this works like a charm!