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Re: Cannot email non-collaborators on the current billing plan

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TASICRLO
4 - Data Explorer
4 - Data Explorer

Hi!, which billing do I need in order for this feature to run?

TASICRLO_0-1675061968235.png

Thank you

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TheTimeSavingCo
17 - Neptune
17 - Neptune

You would need a Pro or Enterprise plan for that.  Alternatively, you could make use of the "Send Gmail" or "Send Outlook" email actions if you'd like; those can be used on the Free and Plus plans

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6 Replies 6
TheTimeSavingCo
17 - Neptune
17 - Neptune

You would need a Pro or Enterprise plan for that.  Alternatively, you could make use of the "Send Gmail" or "Send Outlook" email actions if you'd like; those can be used on the Free and Plus plans

Thank you Adam!

EEspana
4 - Data Explorer
4 - Data Explorer

I am not sure this "Alternatively, you could make use of the "Send Gmail" or "Send Outlook" email actions if you'd like; those can be used on the Free and Plus plans" is a true.

I am using outlook and getting the message. Can we get further clarification.

Interesting!  Could you provide screenshots of your automation setup and the error message you're seeing?

ch_ambelin
4 - Data Explorer
4 - Data Explorer

i am on the trial of pro, and cannot send emails out to non  collaborator emails. Help! ist it only on enterprise?

Sending an email using a connected Gmail account worked for me. Can you share any additional information about the error you're receiving, please?