Cannot email non-collaborators on the current billing plan

[TASICRLO]

Hi!, which billing do I need in order for this feature to run?

Thank you

[TheTimeSavingCo · Accepted solution]

You would need a Pro or Enterprise plan for that.  Alternatively, you could make use of the "Send Gmail" or "Send Outlook" email actions if you'd like; those can be used on the Free and Plus plans

[TASICRLO]

Thank you Adam!

[EEspana]

I am not sure this "Alternatively, you could make use of the "Send Gmail" or "Send Outlook" email actions if you'd like; those can be used on the Free and Plus plans" is a true.

I am using outlook and getting the message. Can we get further clarification.

[TheTimeSavingCo]

Interesting!  Could you provide screenshots of your automation setup and the error message you're seeing?

[ch_ambelin]

i am on the trial of pro, and cannot send emails out to non  collaborator emails. Help! ist it only on enterprise?

[survy]

Sending an email using a connected Gmail account worked for me. Can you share any additional information about the error you're receiving, please?