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email notifications and google docs

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robsimas
4 - Data Explorer
4 - Data Explorer

I have a simple automation set up to send an email when a record is updated. The email includes a link to a Google doc for that particular record. The automation works most of the time, but I've run into situations where the URL for the Google Doc in Airtable gets modified when it comes through in email. For some reason, the underscores in the link get removed. See arrows in attached screenshot. The top URL is the correct one in Airtable, the bottom URL is what comes through in the email. 

I have other records in Airtable that also have underscores in the google doc URL and those comes through fine. It just seems to be random docs that this is happening with.

Any ideas how to fix?

Screenshot 2024-08-02 at 11.27.00 AM.png

1 Solution

Accepted Solutions
TheTimeSavingCo
18 - Pluto
18 - Pluto

Ah your underscores are being recognized as markdown: https://support.airtable.com/docs/using-markdown-in-airtable

Try adding a "\" in front of them to escape them:

Screenshot 2024-08-03 at 12.00.52 PM.png

See Solution in Thread

2 Replies 2
TheTimeSavingCo
18 - Pluto
18 - Pluto

Ah your underscores are being recognized as markdown: https://support.airtable.com/docs/using-markdown-in-airtable

Try adding a "\" in front of them to escape them:

Screenshot 2024-08-03 at 12.00.52 PM.png

Problem solved. Thank you very much.