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Re: 📭 Email "Sender" problem when sending Gmail with Airtable automations

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M_L
8 - Airtable Astronomer
8 - Airtable Astronomer

Good afternoon,

I'm trying to use Airtable automations to send an email to folks through my Gmail account. Airtable is directly connected to my Gmail account. The emails send successfully, but the problem is that when the email shows up in the recipients' inboxes, the sender name is just my first name in all lower case (e.g., "matt"), but I'm sending it on behalf of an organization. This is unprofessional and isn't what I'm trying to communicate to my recipients. So my question is:

How can I change the "Sender" on these emails when using Airtable Automations to send emails through my Gmail account?

I already confirmed my Gmail settings, my Google account settings, etc. Honestly, it looks like it's just pulling the info from my email address (e.g., "matt" from "matt@company.com").

Surely there's a way around this???

TIA,

ML

 

 

1 Solution

Accepted Solutions
ScottWorld
18 - Pluto
18 - Pluto

When setting up your automation in Airtable, look underneath the "From" line and there is a button that says "Show More Options". You can set the "From" name there.

Hope this helps! If you’d like to hire an expert Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld

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3 Replies 3
ScottWorld
18 - Pluto
18 - Pluto

When setting up your automation in Airtable, look underneath the "From" line and there is a button that says "Show More Options". You can set the "From" name there.

Hope this helps! If you’d like to hire an expert Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld

M_L
8 - Airtable Astronomer
8 - Airtable Astronomer

Thank you @ScottWorld - I found this option under the Airtable Email automation, but overlooked it for the Gmail one (and thought it was missing). Thanks for pointing me to this.

ScottWorld
18 - Pluto
18 - Pluto

You’re welcome! Glad I could help!