Upcoming database upgrades. to improve our reliability at 03:30 UTC on Feb. 25 / 7:30pm PT on Feb. 24. Some users may briefly experience slow load times or error messages. Learn more here

Failed Find Record automation

Topic Labels: Automations
89 2
Showing results for 
Search instead for 
Did you mean: 

Hi, I hope someone can help.

I have an automation where 


When a record is updated - Episode number field


update - property field code with 'property field' (property field code text needed for next action)

Find record - (in another table) where episode number = episode number and property field code = property field code

conditional actions:

if matching record in the other table is found:

update link field with matching record

if no matching record found:

send a slack message


if no conditions are met - no actions run

So, this automation is running great, when the initial record's episode number is updated it's linking the record from the other table nicely.

However, when the episode number was deleted from a record, the automation run failed at the Find Record action. Why is this run 'failing' rather than just running as the second conditional action - no record found (ideally like: episode number is empty = then no record found) is my question? Thanks!



2 Replies 2
13 - Mars
13 - Mars

I think that's failing because the "Find Record" action is searching your records with a null value, which will throw an error

Hi, yes this is the case. But when someone is changing the episode number, they delete the old one and the automation fails and they put in the new number then it runs properly. Is there a way to stop it failing mid episode number change?