Hyperlink working in generated preview but not in the sent email

[Airtable_User12]

Hi guys, 

I've been having issues with Airtable Send gmail automation. I use hyperlink in the automation for a prefilled form, and when I generate a preview the hyperlink works normally, but when I actually send the email the hyperlink isnt working, it just normal words. Did anyone have a simillar or an exact problem?

[TheTimeSavingCo]

Hm, could you provide screenshots of your automation setup and the relevant fields so I can help troubleshoot? I wasn't able to replicate this issue with a hyperlink created via a rich text field or via HTML in an automation:

Link to base

[Airtable_User12]

Hi, here are the photos, the first is the email sent in gmail, I used markdown, the second photo is the photo of the text in the automation and the third is the generated preview

[TheTimeSavingCo]

Hm, I wasn't able to replicate this with markdown and with the send email via Gmail action either

If I were you I'd open a support ticket I think

  

[Airtable_User12]

Apparenetly it's because the max length of characters for a hyperlink is 1000, although it works for some that are over 1000 characters