Time into UTC in Email Automations

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4 - Data Explorer
4 - Data Explorer

Hello, I know this issue has been raised several time and I do following the suggestions by using formula  DATETIME_FORMAT(SET_TIMEZONE({Date}, 'Asia/Ho_Chi_Minh'), 'DD/MM/YYYY'). 

However, on my automation sending email with the body content the date, it showed nothing as attached picture below. 

What should I do? 😞 



1 Reply 1

I just attempted to send myself an email with the data from a formula field set up with the formula you provided and it worked fine:

Screenshot 2023-04-16 at 3.46.26 PM.png
If you're doing "Test Step" from your automation, could you test your trigger again to ensure that your test data includes a date?

If this is an actual automation run, could you check your automation run history to see what data was used for this run, as well as check the set up?