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When a Record Matches Conditions does not trigger when conditions are met

Topic Labels: Automations
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Chloe_M
4 - Data Explorer
4 - Data Explorer

I have a table where I want an email per record to be sent when a record matches conditions. For example:

Contact Email is NOT Blank
and Check Box 1 is Checked
and Check Box 2 is Checked
and Contacted is Empty

The Actions are: Send an Email and Update the record with a Check in the Empty.
However, the automation only ran for the test record out of the 15 records matching the criteria.

1 Reply 1

If you’re testing the automation it will only run for one record. You have to turn the Automation on for it to run for all/any record in the table. Note that if the records already met the conditions at the time the Automation was turned on then the Automation won’t run for those records.