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‎Jan 21, 2025 03:29 PM
I have conditional visibility set for 2 fields in my form. One is working correctly, and the other is not. I need to know what I am missing on the one that is not working correctly.
Here is the one that is working correctly as it is in the form and what the conditions are:
Here is the one that is not working correctly, as the Clients Location Link is still showing up when it should just be the Love is Blinds Location Link:
 
 Any help would be appreciated.
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‎Jan 21, 2025 03:56 PM - edited ‎Jan 21, 2025 03:57 PM
Hello ! Two recommendations
1. Switch the condition group to read "and" instead of "or" for the LIB visibility filter
2. Airtable can sometimes be very sensitive - i see in your example is in lowercase, while the condition is in caps (LIB) - this may also be a factor
Let me know if this helps or if I can be of more assistance.
info@consultasolutionist.com
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‎Jan 21, 2025 03:56 PM - edited ‎Jan 21, 2025 03:57 PM
Hello ! Two recommendations
1. Switch the condition group to read "and" instead of "or" for the LIB visibility filter
2. Airtable can sometimes be very sensitive - i see in your example is in lowercase, while the condition is in caps (LIB) - this may also be a factor
Let me know if this helps or if I can be of more assistance.
info@consultasolutionist.com
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‎Jan 21, 2025 09:51 PM
@Allostasis wrote:I have conditional visibility set for 2 fields in my form. One is working correctly, and the other is not. I need to know what I am missing on the one that is not working correctly.
Here is the one that is working correctly as it is in the form and what the conditions are:
Here is the one that is not working correctly, as the Clients Location Link is still showing up when it should just be the Love is Blinds Location Link:
 
 Any help would be appreciated.
Hello @Allostasis,
It looks like there might be an issue with the conditions set for the second field. Double-check the following:
Conditions Configuration: Ensure the condition logic for the "Clients Location Link" is accurately configured and matches the correct criteria.
Field Dependencies: Verify if there are any conflicting conditions that might be causing this issue.
Visibility Settings: Confirm that the visibility settings for the "Clients Location Link" are correctly applied.
Reviewing these points should help you resolve the issue.
Best regards,
James Goff
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‎Jan 22, 2025 06:51 AM
Thank you! I was able to get it to work as intended.
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‎Jan 22, 2025 06:52 AM
Thank you for your insight. I indeed needed to double check all of those things.
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