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Re: How do I get conditional visibility on a form to work correctly?

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Allostasis
5 - Automation Enthusiast
5 - Automation Enthusiast

I have conditional visibility set for 2 fields in my form. One is working correctly, and the other is not. I  need to know what I am missing on the one that is not working correctly.
Here is the one that is working correctly as it is in the form and what the conditions are: 

chrome_z1rtG29V7D.png

chrome_wq02Ju6Efg.png

Here is the one that is not working correctly, as the Clients Location Link is still showing up when it should just  be the Love is Blinds Location Link: 

chrome_zZtnh5kOLN.png

 

chrome_DgHi0nLaiq.png

 Any help would be appreciated. 

1 Solution

Accepted Solutions
ATSolutionist
6 - Interface Innovator
6 - Interface Innovator

Hello ! Two recommendations 

1. Switch the condition group to read "and" instead of "or" for the LIB visibility filter 

2. Airtable can sometimes be very sensitive - i see in your example is in lowercase, while the condition is in caps (LIB) - this may also be a factor

Let me know if this helps or if I can be of more assistance. 

 

Katelyn
info@consultasolutionist.com

See Solution in Thread

4 Replies 4
ATSolutionist
6 - Interface Innovator
6 - Interface Innovator

Hello ! Two recommendations 

1. Switch the condition group to read "and" instead of "or" for the LIB visibility filter 

2. Airtable can sometimes be very sensitive - i see in your example is in lowercase, while the condition is in caps (LIB) - this may also be a factor

Let me know if this helps or if I can be of more assistance. 

 

Katelyn
info@consultasolutionist.com
james589goff
4 - Data Explorer
4 - Data Explorer

@Allostasis wrote:

I have conditional visibility set for 2 fields in my form. One is working correctly, and the other is not. I  need to know what I am missing on the one that is not working correctly.
Here is the one that is working correctly as it is in the form and what the conditions are: 

chrome_z1rtG29V7D.png

chrome_wq02Ju6Efg.png

Here is the one that is not working correctly, as the Clients Location Link is still showing up when it should just  be the Love is Blinds Location Link: 

chrome_zZtnh5kOLN.png

 

chrome_DgHi0nLaiq.png

 Any help would be appreciated. 


Hello @Allostasis,
It looks like there might be an issue with the conditions set for the second field. Double-check the following:

  1. Conditions Configuration: Ensure the condition logic for the "Clients Location Link" is accurately configured and matches the correct criteria.

  2. Field Dependencies: Verify if there are any conflicting conditions that might be causing this issue.

  3. Visibility Settings: Confirm that the visibility settings for the "Clients Location Link" are correctly applied.

Reviewing these points should help you resolve the issue.


Best regards,
James Goff

Thank you! I was able to get it to work as intended.

Allostasis
5 - Automation Enthusiast
5 - Automation Enthusiast

Thank you for your insight. I indeed needed to double check all of those things.