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Access Restriction - Groups vs Workspace

Hey guys,I am looking for a way to help restrict access to certain bases I have in my workspace. I thought using groups was the answer, but that doesn't seem to be it as the groups still have overall workspace access and I can't seem to remove someon...

cvoith by 6 - Interface Innovator
  • 77 Views
  • 1 replies
  • 0 kudos

Charged and Cannot Upgrade to Team Plan.

I am receiving this notice when attempting to upgrade: "We were unable to upgrade you at this time. Please refresh the page and try again. If you continue experiencing problems, please contact us."I was charged and my upgrade has not been reflected. ...

joestuart by 4 - Data Explorer
  • 211 Views
  • 3 replies
  • 0 kudos

Move Base to different workspace - Enterprise

Hey guys!I am trying to move a base I created to a new workspace I created. We have Enterprise, I am set as an ADMIN, but am not the owner of the base that I made to original base on. Does anyone know if there's a setting somewhere I can change so I ...

cvoith by 6 - Interface Innovator
  • 53 Views
  • 0 replies
  • 0 kudos

I paid for a nonprofit plan one day past grace period

We have a nonprofit Pro Plan for 60ppl.Re-upping for the year was a scramble to find the money, so I just put it on a personal credit card to see us through. I paid the bill today, which was one day after the account defaulted back to Free Tier. I ha...

Resolved! Preview "Eye" No Longer Option

In a calendar view, I used to have the ability to click an eye to preview the calendar view AND share externally. Now when I go to the calendar view its not an option which is preventing me from getting a link to share externallyExample of the eye 

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ethang by 5 - Automation Enthusiast
Solved
  • 221 Views
  • 4 replies
  • 2 kudos

Having a problem upgrading to Plus account

Hello,I want to upgrade my account to a Plus plan.However, I receive the following prompt:"We were unable to upgrade you at this time. Please refresh the page and try again. If you continue experiencing problems, please contact us."Please advise.

Airtable Expert

I am in search of a roadmap to becoming a certified expert on Airtable. Would anyone be able to point me in the right direction?Would be greatly appreciated. 

Resolved! How do I read this bill?

Hi Community,I have a team annual plan. I have a base with 8 editors. How do I read this bill?Thanks!

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nadnerbity by 5 - Automation Enthusiast
Solved
  • 308 Views
  • 1 replies
  • 0 kudos

Resolved! Copying a base no longer copies automations

When I use to copy a base via public share link, automations copied over as well. They were just turned off.Now when I do it, automations aren't copied. They're all gone.Am I doing something wrong? Was this removed?

Joseph_Roza by 7 - App Architect
Solved
  • 177 Views
  • 2 replies
  • 1 kudos

What is there Purpose of a "Magic Link"

I'm a novice Airtable user trying to help create a system for my wife. I've created a base with a couple of linked tables and some basic forms to enter data.  I've just created a form using the "New Forms" feature and want to take the url and use it ...

Qwikatb by 4 - Data Explorer
  • 135 Views
  • 0 replies
  • 0 kudos

Upgrading my plan

Hey, for the past week or so I have been trying to upgrade my account from the basic free plan to a paid monthly Team plan. While trying to do so, I have been facing issues while making the transaction for the same. How do I go about this? This is th...

Inkfish by 4 - Data Explorer
  • 180 Views
  • 1 replies
  • 0 kudos

Resolved! Are Commenters Billable Users?

When I go to upgrade to the new Teams plan, it says I have 14 billable users (and tries to charge me for such), but 9 of our users are only commenters.The Pricing page FAQ says, "No charges will apply for read-only collaborators, commenters, or peopl...

Automation Email - inserted grid - date order issue

Hi Aweome Airtable Community. Please could you help me understand what I am doing wrong or enlighten me as to why this is happening?I have attached a sample of the Automated email that is sent to our client with a copy of all their appointment in a g...

Terri_Martin by 5 - Automation Enthusiast
  • 400 Views
  • 3 replies
  • 1 kudos

Unfamiliar Base Sharing Auto-Complete Suggestions?

When I am in a base and click the "Share" button in the top right, when I start typing a name under "Email invite", I get a bunch of auto-complete suggestions of people I don't know and aren't in my organization (some are from Gmail, some are from co...

Base Collaborators and Send Record

Hi,I would like to share a record from my base via email.I opened the base, selected the record I wanted to share and chosen "send record."Then I got an error message "this row could not be sent because recipients must be collaborators on the base or...

Manage Bases and Workspace access

Hello All,My team and I are trying to manage the accesses of our collaborators within the same workspace.We are trying to have bases within the same workspace where not everyone has access.We are under the pro plan (team) and so far this is how we di...

Trying to get in contact with the sales team

Has anyone successfully engaged with the Airtable sales team via email? I have submitted the "Contact Sales" form about 5 times over the last month or so, here: https://airtable.com/contact-sales?ref=htcs.prd&_gl=1*1555h4p*_ga*MTkwODg1MjkwLjE2NjY5Njk...

kate1 by 5 - Automation Enthusiast
  • 240 Views
  • 1 replies
  • 1 kudos

Want to stay logged in

This might have a simple answer that I'm just missing - my supervisor wants to stay logged in to her Airtable account instead of being prompted to sign in each time. I use Google Chrome and am able to stay logged in with my workspaces saved as favori...

rocprf5111 by 4 - Data Explorer
  • 141 Views
  • 0 replies
  • 0 kudos

Accessing on-demand webinars

I missed a live webinar called 'Getting Started in AirTable'.Each time I click the link to view the 'On-Demand' webinar, it takes me to a page to fill in my details and doesn't actually show me the webinar. I enter my details, and nothing happens.Any...

getsitdone by 4 - Data Explorer
  • 419 Views
  • 2 replies
  • 1 kudos