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Forum Posts

Trying to get in contact with the sales team

Has anyone successfully engaged with the Airtable sales team via email? I have submitted the "Contact Sales" form about 5 times over the last month or so, here: https://airtable.com/contact-sales?ref=htcs.prd&_gl=1*1555h4p*_ga*MTkwODg1MjkwLjE2NjY5Njk...

kate1 by 5 - Automation Enthusiast
  • 3991 Views
  • 11 replies
  • 3 kudos

How to Contact Support

Hello, I am trying to contact Airtable support. The page https://support.airtable.com/docs/contacting-airtable-support?contact_support=true says to go to your homepage, click help, and click message support. When I do this, there is no form, I am sen...

PeterMARR by 5 - Automation Enthusiast
  • 6446 Views
  • 4 replies
  • 6 kudos

'Reconnecting' and 'Saving' Messages

Is anyone else constantly interrupted by 'Reconnecting' and/or 'Saving Changes' messages? This happens on some of my least complex bases with a tiny amount of data in them. It is extremely frustrating, constantly breaks my focus, and causes my work t...

Owner permissions in the team plan

Our organization is currently on the team plan and as owner of the team plan, I want to grant owner permissions to another user but it seems this is not available on the team plan.  Is that correct?  If so, why not?  Please consider improving user ma...

tracymf-tkk by 5 - Automation Enthusiast
  • 130 Views
  • 0 replies
  • 0 kudos

Access Request is no longer Valid message

I went to get into my airtable this morning, and it told me that I needed to request access. I am the person who set this up, and when it sent me the email to have the owner approve it, when I went to approve it, I got “This access request is no long...

tgreen by 4 - Data Explorer
  • 562 Views
  • 1 replies
  • 0 kudos

Password reset email never received

I need to change the name and email for one of our accounts — new employee name, new employee email address. The login is currently "login with Google" — which I don't have a problem with. I have access to that email and I'm logged in (former employe...

past due invoice email

I received an email from accountsreceivable@airtable.com that our invoice from October is past due. I provided documentation that we submitted payment and have not received a response. Is this a scam?

jdonahue17 by 4 - Data Explorer
  • 353 Views
  • 1 replies
  • 0 kudos

Workshop and Evaluation Management System Inquiry

We are working on a system to track workshops and evaluations effectively. Below are the key requirements and questions we need assistance with:Subcontractor Logins and Interface:Can we create a solo interface for each subcontractor where they can ac...

kylenicolef by 5 - Automation Enthusiast
  • 413 Views
  • 3 replies
  • 0 kudos

Trying to Contact Sales for a Month+

I've already seen several other posts about this so I assume I am not alone. We have been using Airtable for 4+ years and we simply want to switch to Enterprise to add capacity. I've submitted the contact form at least 4 times now. I would happily th...

kknight by 4 - Data Explorer
  • 1057 Views
  • 5 replies
  • 1 kudos