How to utilize custom extension in different base

[MilaIvanova]

Hi community,

Has anyone encountered the following issue and what may be causing it. I have a record - Unique prospects contacted in my database. The sum of all entries in this column is correct showing 18516

In the designated Interface I have created a Number to illustrate it. I have now noticed this number is showing an incorrect value

I have not set any filters or exclusions. I even deleted the original Number and defined it from scratch but the output is the same. Has anyone encountered an issue as such and what did they find as a resolution. Is it something I am doing wrong

[Mike_AutomaticN]

Hey @MilaIvanova!

Are you sure that the GROUP within the interface containing the Number element does not have a filter?
Do remember that you can set filters at a Group level and at an Element level.

Mike, Consultant @ Automatic Nation 

[MilaIvanova]

hei @Mike_AutomaticN 
none than I can see

[Mike_AutomaticN]

@MilaIvanova super strange! Is this smth you could share access to me for a couple of minutes?
I'd be happy to take a look at it. Feel free to reach out via Private Message.

Best.
Mike, Consultant @ Automatic Nation