Mar 29, 2023 06:21 AM
Hey!
This is driving me mad and I'm sure it's either:
- I've been working on this for too long and I am overlooking the obvious / need a break
- A bug
Context: I have an interface where there are requests from form submissions. There is a 2 step approval process, where approvers should set a status by clicking a button. These users are "editors" in the interface, so permissions should not be the issue.
When I "View As" / Preview as one of these approvers, I see that the buttons function correctly and I can set the statuses. Image below.
This approver though has a different view - they cannot click the buttons. I'm a bit at a loss for what to do in terms of troubleshooting. The tricky part is, there are 5 or so approvers, and ONE of them is able to interact with the buttons and set the status (calibrated / flagged / clear).
Any suggestions/thoughts?
Solved! Go to Solution.
Mar 29, 2023 03:11 PM
Could there be field level permissions at play? Maybe those users don’t have permission to edit those particular fields.
Mar 29, 2023 03:11 PM
Could there be field level permissions at play? Maybe those users don’t have permission to edit those particular fields.