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Hmm if you could invite me to your base I could help you take a look at it? It's difficult (for me, at least) to troubleshoot this without seeing the interface settings and such
Airtable only allows an interface element to be connected to one filter element at a time.
To add more conditions to a filter element, see under the "Data" section of settings:
Also, make sure you don't have any element filtering applied in the settings of the element that is connected to your filter element (for example, some elements can apply their own filtering in addition to being connected to a filter element).