Calculating Participation Rates

[opptcunysps]

I've been tasked to create an interface that serves as a self-help page for people who encounter common tech issues. I also want them to be able to rate whether the solution helped them, but seems when using record interface won't allow a public user to interact with the rating element even after making it editable. Everything else is working except this component. 

Is there a workaround for this? 

[Kenneth_Raghuna · Accepted solution]

You could try creating a feedback form that links to the solution record. On each solution page, you can have a button that prefills the linked field with the solution record so the user is only providing the rating, and anything else you want (maybe. a notes field).

[Milan_Automable · Accepted solution]

@opptcunysps , I agree that the architecture @Kenneth_Raghuna proposes is the best way to achieve this. I built a minimal demo of how to set this up.

Link to public interface 

This is how the backend looks like:

Also on this link you can copy the base I used for the setup.

Hope you find this useful 🙂

-- Best, Milan - Automable.AI Free Airtable consultation

[opptcunysps]

@Milan_Automable @Kenneth_Raghuna , thank you, This works!