Automation for appending row to google sheets stopped working

Topic Labels: Sync
835 1
Showing results for 
Search instead for 
Did you mean: 
4 - Data Explorer
4 - Data Explorer

Hi - I set up an automation which triggers append new row in google sheets. It worked for a time but now it seems to have a problem with the connected accounts. I’m logged in with the same e-mails as both the bases (sheets and airtable) have been built with. I have a screenshot of my problem. Can anyone explain to me how to connect the airtable and sheets? Schermafbeelding 2021-05-04 om 12.52.55

1 Reply 1
Airtable Employee
Airtable Employee

Hi @Sophie_a_n_n_a_n_i_n ,

Adam from Airtable here. Sorry to hear about the trouble.

We recently added an Automation troubleshooting article to our support center. There is a section on reconnecting accounts.

The most frequent cause of this error that I’ve run into is after someone has changed their Google password. Next most likely is when a sheet is moved from a personal folder into a shared folder in Google Drive. If reconnecting the account doesn’t solve the issue, then reach out to our support team with the suggested information at the bottom of the support article that I linked to above.

Hope this helps~~ :slightly_smiling_face: