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Cannot create a collaborator with a valid email

Topic Labels: Collaboration
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Illan_ZEMMOUR
5 - Automation Enthusiast
5 - Automation Enthusiast

My new collaborator never receives the invite email.
If i provide him with the link for account creation he gots the following message (see picture)

mynewuser@mydomain.fr doesn’t look like an email…

He can’t access my workspace.
Any automation including his email continously fails…

What kind of evil is this…??

Capture d’écran 2021-09-01 à 13.12.18

How is this possible???!!!???

2 Replies 2
Marcus_Bointon
4 - Data Explorer
4 - Data Explorer

It fails for .co domains too

Illan_ZEMMOUR
5 - Automation Enthusiast
5 - Automation Enthusiast

All my existing users have the same domain with the .fr

Support ticket unanswered and still stucked…

Airtable support is not serious at all