Changed email address, lost access to base

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4 - Data Explorer
4 - Data Explorer

I changed my email recently to a more general email that multiple people had access to. Turns out, there was already another account associated with the email. I lost access to all the data that wasn’t shared with the second account. What can I do?

3 Replies 3

@Kathie_OCallaghan - I can feel your pain. I would contact and I’m sure they’ll be able to help you.

Will keep my fingers crossed for you.

5 - Automation Enthusiast
5 - Automation Enthusiast

No go… I got an autoresponder that Airtable won’t reply unless you’ve paid for a premium membership. Lame.

4 - Data Explorer
4 - Data Explorer

Perhaps I’m missing something, or somethings not clear. I. Follow the link in your post to a web page with two links regarding issues accessing email, one about a removed email, and one regarding no longer having access.