Feb 17, 2024 01:04 PM - edited Feb 17, 2024 03:32 PM
Feb 17, 2024 08:38 PM
Hmm, appears to be working fine for me with a bar chart:
May I know what chart you're using? I'm interested to see what the difference is!
Feb 19, 2024 01:16 AM
Hi.
Thanks for your response. I am using bar chart, pie chart. None are showing. Could you try with more than 1 entry on the x axis? Maybe that's the problem!
Feb 19, 2024 01:36 AM
Feb 19, 2024 01:42 AM - edited Feb 19, 2024 02:06 AM
Desktop View
Mobile View
Which phone are you using? Are you using the latest App from the App Store?
I am using iPhone 15 Pro latest version from the App Store. Don't know what might be the problem.
Feb 19, 2024 05:16 AM
Just tried it on a different iPhone 15 Model of a friend. Same problem. None of the charts are showing. Doesn't matter which chart (pie, bar, line).
Feb 20, 2024 10:19 PM - edited Feb 20, 2024 10:19 PM
Hmm...I'm using an iPhone X on OS 17.2.1, Airtable app v10.6.3 (latest I can get via App Store)
Here's a link to the base I'm using in my screenshots in case it helps with troubleshooting
I'm so curious why this could be! Any chance you could invite me to a base that's giving you problems so that I can test it out on my phone too?
Feb 21, 2024 12:07 AM
Thank you for your link. I did try it out. Chart empty.
Seems to be a problem with either the iPhone model or the iOS 17.3.1 software update?
I just created this base from a stock template and added a Dashboard view. Nothing.
https://airtable.com/appVHCCXm0lxggrOl/pagq2JaGtP49T3JKF
Feb 21, 2024 01:42 AM
Hm, for what it's worth, I updated to 17.3.1 and was able to view my Interface fine? I've sent over a request to access that Interface you linked!
Feb 21, 2024 01:47 AM
Hmm, well, we can rule out the iOS version at least, the linked Interface opens up fine on my phone running iOS17.3.1, with Airtable v10.6.3, so I guess it must be down to the iPhone model
That's...so weird, and I'm sorry I couldn't help more. Maybe open a support ticket to see if they can help?