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Sep 10, 2022 10:32 AM
Hi, we have a new collaborator that can’t add or edit any airtabels in the workspace.
He has creator and editor permissions.
Very frustrating, how do we fix it?
We’ve tried logging in and out, as well as adding and removing him as a creator.
Thank you!
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Sep 10, 2022 05:11 PM
Bases in free workspaces cannot set table permissions.
There is a small chance that table permissions were set when the base was in a pro workspace and then the base was moved into a free workspace, but that is unusual.
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Sep 10, 2022 11:31 AM
Welcome to the Airtable community!
Check the permissions for the table itself. Individual tables can be configured to limit who can create new records.
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Sep 10, 2022 02:48 PM
we use the free version, and he is set to a creator in the base
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Sep 10, 2022 03:31 PM
Are other collaborators able to add records?
How many records already exist in the base? Are you at or near the 1200 record limit? Be sure to count records across all records, not just in that one table.
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Sep 10, 2022 03:52 PM
@stanley_chen You still haven’t checked your table permissions, as @kuovonne stated above. You’ve only checked your user permissions so far:
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Sep 10, 2022 03:54 PM
got it, thanks! i will give this a try, will check back in once we given it a go
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Sep 10, 2022 05:11 PM
Bases in free workspaces cannot set table permissions.
There is a small chance that table permissions were set when the base was in a pro workspace and then the base was moved into a free workspace, but that is unusual.
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Sep 10, 2022 05:15 PM
Wow, I did not know that! Thanks! They are very clever about giving people all the perfect reasons to upgrade from Free to Pro.
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Sep 10, 2022 05:50 PM
Hi guys, that is exactly what happened
We had a pro workspace
Then downgraded to free, and were unable to fix this permission
I had to pay for a month of pro for all our users just to change the permissions back
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Sep 10, 2022 06:06 PM
Wow, good to know!! Good sleuthing, everyone!
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