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Collaborator unable to add attachments

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Graham_Lindsay
5 - Automation Enthusiast
5 - Automation Enthusiast

Hi everyone, I have a collaborator with Creator permission who is unable to add attachments to an Attachment field. Is there a solution?

Thanks in advance.

1 Solution

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TheTimeSavingCo
18 - Pluto
18 - Pluto

Some questions that will help with troubleshooting:
How are they trying to update it?
What error do they see when they try to do it? 
Does that field have field permissions that only allow specific users to update it? 

See Solution in Thread

7 Replies 7

Did you restrict the field’s permissions?

TheTimeSavingCo
18 - Pluto
18 - Pluto

Some questions that will help with troubleshooting:
How are they trying to update it?
What error do they see when they try to do it? 
Does that field have field permissions that only allow specific users to update it? 

Hi Scott, my collaborator has full Creator permissions.

Hi Adam, my collaborator has Creator permission on the Base, they are not able to add an attachment because the "ADD" button is greyed out. There is no restriction in the field permissions. 

Hm, could you provide a screenshot of the page they're using to upload with the greyed out add button please?

Hi Adam,

Thanks for your help, I just discovered in the table drop down for table permissions I needed to allow "Creators and up" was on the wrong setting.

Problem solved

Thanks Adam and Scott for your help.