Preview of the Attachment from emails

[Christoph_Berge]

Hi there,

I noticed that the HTML attachment preview seems to be unable to render Unicode characters.

Characters like typographic apostrophes or em-dashes turn into garbage character sequences. (See attached screenshots.)

Is this a known bug?
Is there a workaround available?

[ScottWorld · Accepted solution]

Welcome to the community, @Christoph_Berger!

It doesn’t look like HTML is on the list of supported files for previewing attachments:

support.airtable.com

Viewing Attachments in Airtable | Airtable Support

The attachment field allows you to store any type of file within a record. Depending on the file type, Airtable will generate a small...

But you do seem to be getting “partial support” for viewing HTML files in an attachment field, so you may want to email support@airtable.com about this issue to ask them about it. Be sure to post back here with what they say!

Also, On2Air: Amplify offers an HTML editor, but I think that’s for editing HTML text that is typed into a long text field. I’m not sure if they offer a visual preview of an HTML file inside of an attachment field, but @Hannah_Wiginton would know for sure!

[Christoph_Berge]

Thanks @ScottWorld!

In this case, I think the best step is to ping the support team.

[ScottWorld]

Let us know what they say!