You may want to look into the “prefilling a form” feature
But you would still need to automatically get all the customers who have purchased that product to to pass to the prefill_ parameter to populate your Airtable form with.
You would need to use the Airtable API or some third party service such as Zapier to achieve this functionality.
Another and more simpler method as you have rightly suggested would be to create a view to list all customers who have ordered a particular product.
You will probably need to add some “lookup” fields to your table to achieve this.