Re: Need to upgrade ASAP but only getting annual options

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4 - Data Explorer
4 - Data Explorer

Im over limit on a base and trying to upgrade to Business Plan. I cant get a response from support on this item. 

The system is only giving me annual options, not monthly, which we are currently on. Ive attached a screenshot. 

The system shows monthly price before entering this page, but once in, it seems its only annual options. I appreciate anyone's help on this. A little confusing and frustrating. I need to upgrade ASAP for my team but dont want to be suprised with a 5K+ bill next month.

1 Reply 1

Your screenshots are only showing partial screenshots of your screen. In your 2nd screenshot, the choice to switch to monthly is directly above where you cropped your screenshot.