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past due invoice email

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jdonahue17
4 - Data Explorer
4 - Data Explorer

I received an email from accountsreceivable@airtable.com that our invoice from October is past due. I provided documentation that we submitted payment and have not received a response. Is this a scam?

1 Reply 1
GCheung
Community Manager
Community Manager

Sorry to hear there's some confusion over billing! Our customer support team is on it and will reach out shortly.