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Record information gets deleted randomly

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moniqueb
4 - Data Explorer
4 - Data Explorer

Hi, I am using Make to upload a video file in an Airtable record, but for an unknown reason, the video gets deleted automatically as soon as it's uploaded.

Has anyone experienced this, and if yes, how can I fix it ?

2 Replies 2
Arthur_Tutt
8 - Airtable Astronomer
8 - Airtable Astronomer

Hey @moniqueb ! Can you share more screenshots of your setup? What does your Table setup look like? What does your Make automation look like? Do you have other automations running? 

If you try manually uploading the video to Airtable does it work successfully?

Thanks! 

@moniqueb 

You will need to make sure that the URL you are sending to Airtable is a public URL that can be accessed by Airtable (i.e. doesn't require logging into any systems).

For example:

Let's say that your file lives in Google Drive, which is not public by default.

You would need to use Make's "Get A Share Link" module for Google Drive to grab the public link to the file, making sure that you specify the Role as "Reader" and the Type as "Anyone".

See screenshot below for how you would configure this module in Make.

Then, that would generate a public link for you to send to Airtable.

p.s. If your company has a budget to hire an expert Airtable/Make consultant to help you with any of this, please feel free to contact me through my website: Airtable consulting — ScottWorld