Re: Removing a collaborator and whether receive a prorated refund

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4 - Data Explorer
4 - Data Explorer

I changed from Free to Plus (annual) on 2020-07-13 and the workspace has [2 billable collaborator] at $120 per collaborator per year, for a total of $240 per year.
I remove 1 collaborator on 2021-03-30.
Will I receive a refund?
What is the refund amount?
When will I receive it?
Does the refund be returned to my credit card account?

3 Replies 3

You should receive a refund in the form of Airtable credits to your account on you next month’s statement. You will not receive a refund to you credit card.

4 - Data Explorer
4 - Data Explorer

Do you know how many refund that I will receive?

@Data_Curator This is a community forum. Unless you see an “Airtable” tag by a user’s name, they’re a fellow user like yourself. Only Airtable support can give you a specific answer regarding account-related questions.