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Unable to upload attachments to a record

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moverall
4 - Data Explorer
4 - Data Explorer

I am trying to upload an attachment and I am unable to do so.  If I am on another machine, I can upload an attachment by either clicking on the + button or by dragging and dropping a document to a record.  I have checked the permissions, checked in another browser and cleared the cache for the browser that I am currently using and I still end up with the same results.  Please advise on what I should do next.

 

Thank you,

M

3 Replies 3

Do you have any security software installed that might be preventing you from uploading documents? 

Consti
4 - Data Explorer
4 - Data Explorer

Same problem here. The upload just stays blocked at 0.00B (cf. attachment) for any extension type of attachment.
It was working well and suddenly not. I checked I don't have any security softawre that might be preventing the uploads.
For information, it works well from another account on another computer and on the same base.

Thanks for your help !

serhats
4 - Data Explorer
4 - Data Explorer

Hello

I am new at airtable for a few days and I am unable to upload attachments to records. Is there any specific reason? Did your problem solved?

Best wishes