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Upgraded my base to Pro by accident

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Carol_Wang
4 - Data Explorer
4 - Data Explorer
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‎Jul 13, 2020 12:15 AM

Hi there,
I accidentally upgraded my plan from free to pro on 23-Jun-2020 and only found out on 13-Jul-2020. If i downgrade my plan back to free on 14-Jul, can i get a prorated refund for the period of 14-Jul-2020 to 23-Jun-2021?

Thank you for your help!
Carol

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Mohamed_Swella1
13 - Mars
13 - Mars
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‎Jul 13, 2020 01:48 AM

Hi @Carol_Wang,

welcome to Airtable Community ! :slightly_smiling_face:

You should ask this question to support@airtable.com or better to the chat support under Help > Contact Us.

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