What is the proposed idea/solution?
- New Comment automation trigger with conditional logic
- Add actions to list, create, delete and update records
- On a JavaScript record object, add methods to list, create, delete and update comments
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How does is solve the user problems?
Automation triggered by new comments could be used at the user's discretion. One example is to send a message/notification to a third-party service like Microsoft Teams.
The ability to create comments from automations/scripting could be used at the user's discretion. One example is to leave a comment (as an automations user) if a record didn't meet certain conditions.
The current method requires:
- Generate an access token with data.recordComments:read and/or data.recordComments:write scope
- Add a Script action to an automation
- Craft a fetch request for each comment operation and exposing the access token
Would be much simpler to create an instance of a record object and use a method like:
record.createComment()
record.deleteComment()
record.updateComment()
record.listComments()
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Who is the target audience?
All users
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